1.
A: Hi, Tom. This is Hannah from apartment 4C.
B: Oh, hi, Hannah.
A: There is something wrong with my garbage disposal.
B: Exactly what's going on?
A: When I turn on the disposal switch, all I get is silence.
B: When did this happen?
A: Well, about a week ago is when it started sounding strange.
B: Did you accidentally drop something in the disposal?
A: No. I only use it about once a week. I hardly ever put anything into it.
B: Actually, I've heard that too little use is bad for a disposal.
A: Well, no one ever told me that.
B: Did you try to turn it with the disposal key?
A: I don't have a key.
B: Well, I've got a spare key, so I'll come over to show you how to use it.
A: Okay, come on over now, and show me how to use it.
B: If the key doesn't work, I'll have to call the repairman.
A: Well, if it doesn't work, it's no big deal.
B: Yes, but if something's broken, I like to get it fixed ASAP.
2.
A: Tom, are you there? It's Hannah from 4C.
B: Hey, Hannah. Long time no hear from.
A: My garbage disposal refuses to work.
B: What happens when you turn on the switch?
A: When I turn on the switch, nothing happens.
B: When did you first notice this?
A: A week ago it started sounding different.
B: Did you put something in it that you shouldn't have?
A: I use it rarely. When I do use it, I put pasta or other soft food into it.
B: Maybe you haven't been using the disposal enough.
A: Sort of like an air conditioner in your home or car?
B: Exactly. However, sometimes you can get it going again by using the key.
A: What key?
B: A disposal key. I've got a spare one, so I'll come over to show you.
A: Okay, come on over now, and show me how to use it.
B: If the key doesn't correct the problem, I'll have to call someone.
A: Well, like I said, I rarely use it so it won't be a problem.
B: Well, it's my nature to fix things as soon as I can.
3.
A: Is anybody home? It's me--Hannah.
B: Hey, Hannah. How's everything going?
A: My garbage disposal isn't working.
B: Can you be a little more specific?
A: Nothing happens when I turn on the switch.
B: Do you remember how it started?
A: about a week ago I noticed a new sound.
B: You didn't drop a fork or anything into it, did you?
A: I don't use it very often. When I do use it, I put only soft food into it.
B: I've heard that disposals need to be run frequently.
A: That's interesting. I never heard that before.
B: Have you tried to turn it manually using the key?
A: I don't have a key, and I wouldn't know how to use it.
B: I've got an extra key. I'll show you how to use it.
A: I'm always willing to learn something new. Come on over.
B: The key might not work. Then I'll have to call the plumber.
A: If it works or doesn't work, it doesn't matter much to me.
B: Yes, but I prefer to fix things now instead of later.
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